HelpdeskYes
Freshdesk
Published HIPAA compliance and Business Associate Agreement details.
Compliance details
- HIPAA Compliant
- Yes
- Signs BAA
- Yes
- BAA Required Tier
- Not Stated
Freshdesk — HIPAA Compliance Summary
This page summarizes the published HIPAA compliance posture for Freshdesk (Helpdesk) based on the vendor’s own documentation.
- HIPAA compliant: Yes
- Signs a BAA: Yes
- BAA required tier: Not Stated
- Official docs: https://support.freshworks.com/support/solutions/articles/238735-hipaa-configuration-guide
Values of “Not Stated” indicate the vendor did not explicitly state the fact on its official domain.
Source: https://support.freshworks.com/support/solutions/articles/238735-hipaa-configuration-guide